We accept returns and exchanges up to 30 days after the original purchase. Please view our return policy for further details.

Jerseys and shorts can be machine washed on the cold cycle and drip dried. Do not dry clean or iron, and do not use bleach.

We do not have any blank or personally customisable jerseys, nor can we customise any of our current jerseys. We do, however, have an excellent custom jersey department that can create custom jerseys for teams, events and retailers. You can find more information on the custom apparel page.

Just send us an email to europe-sales@primalwear.com and we'll be happy to send you a copy of our catalogue or some stickers or both!

Currently, Primal is not accepting applications for sponsorship. Be sure to check back in the next few months, as we hope to provide more sponsorship's in the near future.

Unfortunately, our ordering system cannot always maintain a completely up to date inventory of our products and sometimes items ordered may not be in stock. If this is the case, we will always contact you to let you know which item is out of stock. We cannot place out of stock items on backorder as we do not currently have a system to manage and track such orders.

UK Shipping

Shipments placed by 4:00pm will leave Plymouth the same day. Domestic shipments will usually arrive within 3-5 business days. Please allow up to 5-10 days for shipments outside of the UK.

We are unable to ship outside of Europe. Special requests can be made to europe-sales@primalwear.com.

We stand behind our products and we hope that you are satisfied with every aspect of your ordering experience. If for some reason that is not the case - whether something is too small, not exactly what you pictured or damaged in any way - feel free to send your unworn product, with tags to the following address within 30 days:

Unit 9, Sisna Park
73 Sisna Park Road
Estover
Plymouth
PL6 7AE
United Kingdom

Once we receive the returned item(s), we will immediately send you a replacement or refund the credit card that was used in the initial transaction. In the event that you are receiving a credit, you will be emailed a confirmation of the transaction. If you are anticipating an exchange, you will be advised when the product is on route to you. Exchange items shipped within the UK & Europe will be shipped to the customer at no charge. Shipping charges will apply for all international exchanges and we will contact you for payment.

The perfect size for you is just a mouse click away.

Fit Guide

Unit 9, Sisna Park
73 Sisna Park Road
Estover
Plymouth
PL6 7AE
United Kingdom

Email:
Europe-Sales@primalwear.com

Toll-free:
+44 (0)1752 696290

Opening Hours:
Monday to Friday: 8am - 5pm